Pligg Support

Customer Support

Pligg is a marketplace of sellers providing digital files in a variety of categories. If you have pre-sales questions about a particular file, please contact the seller listed for the file.

If you’ve purchased a file and need help opening it, didn’t receive your download, or you received the wrong file, please contact help@pligg.com for a prompt response. We offer a 100% money-back guarantee for all downloads, so if you aren’t satisfied, just let us know.

Return / Refund Policy

Pligg has a 100% money-back guarantee. Contact us anytime at help@pligg.com with details about your purchase and we will work to get you the file you need, or refund you – no questions asked.

Download / Shipping Policy

All files are available for instant download; you’ll receive an email (to the address provided during checkout) with a link to your files. To prevent abuse, these links work for a limited period of time, so be sure to download and save the file on your hard drive. If you have trouble or didn’t receive your email, first check your “Spam” folder, and then contact help@pligg.com for assistance.

DMCA / Abuse / Copyright Issues

If you are a publisher of a file and feel that one of our marketplace sellers is not authorized to sell your files, please contact help@pligg.com immediately for assistance. We pride ourselves on a clean, safe marketplace of digital files and are happy to comply with all reasonable requests and DMCA notices.