How the Digital Catalog Could Help the Retail Industry

Last year, people downloaded over 197 billion apps. This statistic alone proves that today you need to evolve to survive. Retail companies have had to adapt fast through these recent digital marketing trends in order to stay alive. Website downloads alone are increasing rapidly while print media reached a low of only 35 million print […]

Essential Tips for Customer Service Outsourcing

Customer service outsourcing is an ongoing debate for many businesses. There are the advantages of cost savings, but they’re outweighed by horror stories of hiring the wrong firm to handle your customer service. Despite the horror stories, more companies are turning to outsourcing their most basic customer inquiries. A 2014 survey by Deloitte showed that […]