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Pligg Support

I have noticed that when users ask for support, most of them are in a rush and want answers yesterday. Moreover, I’ve seen new as well as old posts dated over a year, where the user asking for support keep posting “please help” and when answered and provided with the help, the user just disappears without mentioning whether the help solved the issue or not.

The generous people who provide you with FREE support are not here for the ranking or fame; they are here because they love what they do and for the experience to better enhance Pligg CMS. Therefore, you as a user wanting help, you have to acknowledge that the help provided helped solving the issue and reply with a simple comment saying: “Thank you; the provided solution helped solving the issue.” Why? For those reasons:

1- To let the helper know that he provided the right solution.
2- To help other users know, when searching for an issue, that the solution(s) provided in the post work well and they can use it to resolve the issues they are having.

Only courteous few users do that!!!

I, personally, have decided to no longer answer any user of the list of users who did not take the time to do what I have mentioned above!

Secondly, when posting for help, please provide as much information as possible and mention:
1- Be crystal clear when writing about the problem. For those who are having difficulties expressing the problem in English, use Google translate and post.
2- Pligg version
3- Template used
4-